The era of public service is undergoing rapid change today. Governments are required to pay attention to the dynamics of changes in the demands of the public environment on the quality and governance of public services. The government is not a “single fighter” in empowering public services. Collaborative governance between central government-regional-community or between government-private-academia-community has the potential to be a solution to the problems of public service today. Policy development is also directed at improving competitiveness, innovation and collaborative governance to keep pace with the development of the dynamics of public services. This research cluster is formed to accommodate and embrace various research related to it.

Cluster Chair: Prof. Dr. Amy Yayuk Sri Rahayu, M.Si